Einstein Brothers
Only 40% of customers return to Einstein Brothers for their “gourmet” bagels. Numerous guests grumble about the freshness as well as blandness, instead opting for bagels from the superior quality grocery store. Their bagels are not only bad, but people also complain about the poor customer service as well as bitter coffee. Accuracy and timeliness, if you get what we mean, are not their selling points!
Consumer Score: 40%
White Castle
It’s safe to assume that White Castle doesn’t like many people. Even if they’re renowned for their tiny square hamburgers, their weakness is slowly becoming theirs. Folks think that they should purchase more than 1 burger in order to feel full. And it isn’t all that. In contrast to the burger, the buns are supermarket-like, excessively airy, as well as large. The boring taste of the meat itself, as well as the overly strong flavor of onions, are also complained about by diners.
Consumer Score: 39%