While fast-food is a handy, fast, and affordable meal solution, it loses its advantage late on. Consumers have recently become even more interested in high-quality, fresh produce, orderliness, and excellent service, of course. However, for their clients, there seem to be a lot of fast-food stores that are struggling to achieve these specifications. This implies as one would expect, that consumers want to come back far less.
The Worst American Fast-Food Chains Ranked By Customers
A Customer Picks survey found the scores consumers have given some of America’s most popular restaurants. These scores are based on customer loyalty to the brand. If you want to find out which are the worst fast-food restaurants in the United States and why they’ve failed their customers, read on.
Arby’s
As only 44 percent of people come back for a second burger, Arby’s just does not have the best track record. Not only do several diners seem to get sick from eating one of its renowned roast beef sandwiches, but now they’ve acquired the public image: “expensive yet delicious trash.” Also, the chain has faced speculations about a certain extra ingredient they incorporate into their food. Let’s all just say you’re never going to just want to eat there ever again. The speculations that their roast beef is created with powder, liquid, paste, and gel have been fought against by Arby’s, but several diners literally do not buy it. It seems that this fast-food chain has been under a lot of tension, particularly after a customer discovered a piece of human skin in his sandwich. If that isn’t bad enough, somehow, an employee managed to serve a human finger on a bun in 2012!
Consumer Score: 44%
Arby’s
