Fast-Track
The family saw a sign that said fast-track line. They were holding normal tickets so they thought that those with fast passes were the ones being boarded on the plane first. So they just stayed there and waited for their turn. At 7:05 am, they were shocked when the board said that the gate was already closed by 7:00 am
Fast Track
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Running Behind
Jack and his family were convinced that the flight was just behind schedule. He shared that when they saw all the lines were through the gate, they decided to go to the help desk and ask for some updates. When they got there the doors were already closing and the women at the desk told them they already missed their flight.
Running Behind
