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In an interview with Joy’s son, Hugh, he said that knowing that EasyJet is one of the airlines that offers a cheap price for a flight, they weren’t really expecting for a high standard service. However, he said that when it comes to caring and handling vulnerable or old people, it should always be a must regardless of how high and low your service cost.
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Important Matter
Hugh continued saying that This matter should reach their chief executive since this may cause or affect the values of the organization. During that time, the airline’s spokesperson asked for an apology and said that they understand how difficult the situation was for Joy.
Important Matter
