Woman Was Kicked Out Of The Plane She Was On Just Because Of Her Clothes

Apology

Following that apology, the airline added that they are truly sorry for what happened to Ms. Burton and that they understand how hard the situation was for her. They also said that they know how important it is for customers who need special assistance to travel alone. They said that they asked the CCS and the airport to investigate what happened.

Apology

Compensation

They also shared that their customer team is already in touch with Ms. Burton to talk to her about her settlement. They shared how many passengers they carry a year that has special needs and how much they value their customers. They said that they will make sure to improve their services since the safety and welfare of their passengers is always their priority.

Compensation